# Essentials

This section of the Infobip documentation provides non-product information such as how to **create an account**, **get your API keys**, **manage security**, **account settings**, and more.

## Getting started

Create an account  
Free trial  
Paying account  
Platform search  
Start sending messages  
Products  
SMS coverage and connectivity  

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## Manage my account

Account access  
Account settings  
Manage users  
Manage roles  
Payments  
REST API traffic encryption  
Security rules and recommendations  

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## API essentials

API authentication  
API authorization  
API service status  
Base URL  
Content types  
Demo applications  
ENUM integration manual  
Integration best practices  
IP address safelist  
National Language Shift  
Response status and error codes  
SMPP specification  

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## Support

Connectivity issues  
External connectivity status  
Network connectivity options  
Incident management  
Incident status  
Infrastructure overview  
Flooding mechanism - DCL  
Support handbook  

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## USA & Canada compliance

Compliance guidelines  
US SMS compliance guide  
North America RCS compliance guide  
Industry guides for USA and Canada  
United States messaging content requirements  
Canada messaging content requirements  
Canadian mandatory keyword responses  
US messaging use cases  

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## USA & Canada registration

US Sender Registration app  
Migrating short codes for USA  
Migrating short codes for Canada  
Deactivated phone numbers for USA  
Toll-free number verification  
US brand vetting  

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## Africa registration

Kenya Letter of Authorization (LOA) guidelines  
Mozambique Letter of Authorization (LOA) guidelines  
Nigeria Letter of Authorization (LOA) guidelines  
Tanzania Letter of Authorization (LOA) guidelines  
Uganda Letter of Authorization (LOA) guidelines  

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## Asia registration

Bangladesh Letter of Authorization (LOA) guidelines  
China SMS registration and template guidelines  
India DLT registration  
India DLT templates  
India local and international DLT registration  
Indonesia Letter of Authorization (LOA) guidelines  
Philippines Letter of Authorization (LOA) guidelines  
Singapore Letter of Authorization (LOA) guidelines  
Thailand Letter of Authorization (LOA) guidelines  
Vietnam Letter of Authorization (LOA) guidelines  

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## Australia registration

Australia SMS alphanumeric sender ID registration  

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## Europe registration

Bosnia and Herzegovina Letter of Authorization (LOA) guidelines  
Bulgaria Letter of Authorization (LOA) guidelines  
Romania Letter of Authorization (LOA) guidelines  
Serbia sender registration guidelines  
United Kingdom sender registration guidelines  

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## LATAM registration

Brazil Letter of Authorization (LOA) guidelines  
Mexico Letter of Authorization (LOA) guidelines  

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## MENA registration

Egypt Letter of Authorization (LOA) guidelines  
Oman Letter of Authorization (LOA) guidelines  
Pakistan Letter of Authorization (LOA) guidelines  
Qatar Letter of Authorization (LOA) guidelines  
Saudi Arabia Letter of Authorization (LOA) guidelines  
Türkiye Letter of Authorization (LOA) guidelines  
United Arab Emirates Letter of Authorization (LOA) guidelines  

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