CPaaS X
Subscriptions
Event subscriptions

Event subscriptions

Use event subscriptions to define which events in your communication flows should trigger notifications. Each event represents a specific action (such as a message being delivered, opened, or clicked) and belongs to a defined channel and category.

Select each tab below to view the available categories and their corresponding events



Apple Messages for Business
Event nameEvent value
DeliveryDELIVERY
Inbound messageINBOUND_MESSAGE
Email
Event nameEvent value
ClickCLICK
ComplaintCOMPLAINT
DeliveryDELIVERY
Late bounceLATE_BOUNCE
OpenOPEN
UnsubscribeUNSUBSCRIBE
Facebook Messenger
Event nameEvent value
DeliveryDELIVERY
Inbound messageINBOUND_MESSAGE
Marketing opt-inMARKETING_OPT_IN
Marketing opt-outMARKETING_OPT_OUT
Kakao - Alim
Event nameEvent value
DeliveryDELIVERY
Kakao - Chingu
Event nameEvent value
ClickCLICK
DeliveryDELIVERY
LINE
Event nameEvent value
DeliveryDELIVERY
Inbound messageINBOUND_MESSAGE
Mobile push
Event nameEvent value
DeliveryDELIVERY
RCS
Event nameEvent value
ClickCLICK
DeliveryDELIVERY
Inbound messageINBOUND_MESSAGE
SeenSEEN
Sender updateSENDER_UPDATE
SuggestionSUGGESTION
Template updateTEMPLATE_UPDATE
Test number updateTEST_NUMBER_UPDATE
Typing indicatorTYPING_INDICATOR
SMS
Event nameEvent value
ClickCLICK
DeliveryDELIVERY
Inbound messageINBOUND_MESSAGE
MMS
Event nameEvent value
ClickCLICK
DeliveryDELIVERY
Inbound messageINBOUND_MESSAGE
Viber
Event nameEvent value
ClickCLICK
DeliveryDELIVERY
Inbound messageINBOUND_MESSAGE
SeenSEEN
WhatsApp
Event nameEvent value
Account registrationACCOUNT_REGISTRATION
Account updateACCOUNT_UPDATE_NOTIFICATION
BillingBILLING
ClickCLICK
DeliveryDELIVERY
Identity changeIDENTITY_CHANGE
Inbound messageINBOUND_MESSAGE
Marketing subscription updateMARKETING_SUBSCRIPTION_UPDATE
Payment statusPAYMENT_STATUS
SeenSEEN
Template updateTEMPLATE_UPDATE
Zalo
Event nameEvent value
ClickCLICK
DeliveryDELIVERY
Inbound messageINBOUND_MESSAGE
Voice and WebRTC
Event nameEvent value
Application transfer failedAPPLICATION_TRANSFER_FAILED
Application transfer finishedAPPLICATION_TRANSFER_FINISHED
Application transfer requestedAPPLICATION_TRANSFER_REQUESTED
Bulk call statusBULK_CALL_STATUS
Call disconnectedCALL_DISCONNECTED
Call establishedCALL_ESTABLISHED
Call failedCALL_FAILED
Call finishedCALL_FINISHED
Call media changedCALL_MEDIA_CHANGED
Call pre-establishedCALL_PRE_ESTABLISHED
Call receivedCALL_RECEIVED
Call reconnectedCALL_RECONNECTED
Call recording deletedCALL_RECORDING_DELETED
Call recording failedCALL_RECORDING_FAILED
Call recording readyCALL_RECORDING_READY
Call recording startedCALL_RECORDING_STARTED
Call recording stoppedCALL_RECORDING_STOPPED
Call ringingCALL_RINGING
Call startedCALL_STARTED
Conference composition failedCONFERENCE_COMPOSITION_FAILED
Conference composition finishedCONFERENCE_COMPOSITION_FINISHED
Conference createdCONFERENCE_CREATED
Conference finishedCONFERENCE_FINISHED
Conference recording deletedCONFERENCE_RECORDING_DELETED
Conference recording failedCONFERENCE_RECORDING_FAILED
Conference recording readyCONFERENCE_RECORDING_READY
Conference recording startedCONFERENCE_RECORDING_STARTED
Conference recording stoppedCONFERENCE_RECORDING_STOPPED
DeliveryDELIVERY
Dialog composition failedDIALOG_COMPOSITION_FAILED
Dialog composition finishedDIALOG_COMPOSITION_FINISHED
Dialog createdDIALOG_CREATED
Dialog establishedDIALOG_ESTABLISHED
Dialog failedDIALOG_FAILED
Dialog finishedDIALOG_FINISHED
Dialog recording deletedDIALOG_RECORDING_DELETED
Dialog recording failedDIALOG_RECORDING_FAILED
Dialog recording readyDIALOG_RECORDING_READY
Dialog recording startedDIALOG_RECORDING_STARTED
Dialog recording stoppedDIALOG_RECORDING_STOPPED
Dtmf capturedDTMF_CAPTURED
ErrorERROR
Machine detection failedMACHINE_DETECTION_FAILED
Machine detection finishedMACHINE_DETECTION_FINISHED
Machine message detection failedMACHINE_MESSAGE_DETECTION_FAILED
Machine message detection finishedMACHINE_MESSAGE_DETECTION_FINISHED
Media stream failedMEDIA_STREAM_FAILED
Media stream finishedMEDIA_STREAM_FINISHED
Media stream startedMEDIA_STREAM_STARTED
Missed callMISSED_CALL
Number maskingNUMBER_MASKING
Participant join failedPARTICIPANT_JOIN_FAILED
Participant joinedPARTICIPANT_JOINED
Participant joiningPARTICIPANT_JOINING
Participant media changedPARTICIPANT_MEDIA_CHANGED
Participant recording failedPARTICIPANT_RECORDING_FAILED
Participant removedPARTICIPANT_REMOVED
Participant role change failedPARTICIPANT_ROLE_CHANGE_FAILED
Participant role changedPARTICIPANT_ROLE_CHANGED
Participant started talkingPARTICIPANT_STARTED_TALKING
Participant stopped talkingPARTICIPANT_STOPPED_TALKING
Play finishedPLAY_FINISHED
Say finishedSAY_FINISHED
Speech capturedSPEECH_CAPTURED
TranscriptionTRANSCRIPTION
Open Channel
Event nameEvent value
DeliveryDELIVERY





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