Manage other resources through channel applications
Manage non-number resources (alphanumeric senders, email domains, and digital channel senders) through dedicated channel applications in the Infobip web interface.
Access channel management
- Log in to your Infobip account.
- Go to Channels and numbers > Channels.
- Select the channel you need to manage.
- Each channel application guides you through the configuration workflow.
| Channel | Management tasks |
|---|---|
| SMS | Alphanumeric senders, sender configuration |
| WhatsApp Business Accounts, sender management, inbound routing | |
| Email domains, DKIM verification, inbound routing | |
| RCS | RCS senders, inbound actions and keywords |
| Voice | Voice numbers, call routing, IVR configuration |
| Viber | Viber Bot or Business accounts, inbound routing |
| Other channels | Instagram, Messenger, Telegram, Apple Messages, and more (channel-specific configuration) |
Channel-specific documentation
For detailed instructions on managing resources and inbound routing in each channel:
Related pages
Configure inbound message handling
Set up default actions, keywords, and routing rules for numbers.
Manage resources through API
Automate resource management programmatically.