Chatbot editor
EARLY ACCESSThe chatbot editor is where you build and configure conversation flows. Use dialogs, elements, attributes, and logic to design how your chatbot interacts with customers.
Chatbot editor
The chatbot editor is where you can design the chatbot.
It has the following sections:
- Dialog side panel: Lists the dialogs and dialog groups in the chatbot.
- Canvas: This section is where you can design a dialog.
- Build side panel: Lists all the chatbot elements that are available to use in the dialog. Drag an element from this side panel to the canvas to add it to the dialog.
In the chatbot editor, you can do the following:
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Name your chatbot.
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Select Editing or Viewing mode. Use Viewing mode when you want to avoid making changes to the chatbot.
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View the chatbot ID, which uniquely identifies the chatbot. You can also copy the ID.
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View the status of the chatbot.
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View when the chatbot was last saved. Search within the chatbot. Activate or deactivate the chatbot. Select the three dots menu to do the following:
- Duplicate the chatbot.
- Save the chatbot as a template.
- Schedule activation and deactivation of the chatbot.
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Collapse the Dialog and Build side panels.
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Close the chatbot to go the Chatbots page.
Search within the chatbot
You can search for a word or a phrase within a chatbot. The search results include all dialog names, element names, and the content of chatbot elements that contain the search term.
Select a search result to view the corresponding dialog or element that contains the search term.
The following image shows the search results for the word product.