Automation Studio
Chatbots
Chatbot elements
Overview

Chatbot elements

EARLY ACCESS

Elements are the building blocks of dialogs in Chatbots. Each element performs a specific action or handles a specific interaction within a dialog. Add elements to dialogs by dragging and dropping them from the element panel on the left side of the chatbot editor.

Elements are organized into the following categories:

  • Chatbot sends: Elements for messages sent by the chatbot to the end user
  • Chatbot receives: Elements for receiving input from the end user
  • Chatbot actions: Elements for performing actions within the chatbot flow






Need assistance

Explore Infobip Tutorials

Encountering issues

Contact our support

What's new? Check out

Release Notes

Unsure about a term? See

Glossary
Service status

Copyright @ 2006-2026 Infobip ltd.

Service Terms & ConditionsPrivacy policyTerms of use