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Signals reports

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Signals reports give you visibility into Infobip anti-fraud protection activity on your account. They show how many messages were blocked due to high-risk pumping fraud scores and the estimated cost savings from blocking that traffic.

Use Signals reports when you need to:

  • Track the volume of traffic blocked by Signals fraud protection
  • Analyze blocked traffic ratios by channel, country, or network
  • Track estimated cost savings from fraud prevention
  • Report on anti-fraud performance to stakeholders

Access and availability

Signals reports require the Analyze Manager role and Signals fraud protection enabled on your account. See account settings for role management. Contact your account manager to enable Signals fraud protection.



Coverage

Signals reports cover the following channels:


SMSMMS


Report fields

Each row represents one combination of channel, country, and network for the selected time period. The aggregation level (day or month) determines the granularity of the Send date column.

ColumnDescription
Send dateDate in YYYY-MM-DD format (day-level) or YYYY-MM format (month-level).
CountryDestination country name.
NetworkDestination mobile network operator.
Total messagesTotal messages or message segments attempted for delivery, including both delivered and blocked traffic.
Blocked messagesMessages blocked by Signals due to a high-risk pumping fraud score.
Percentage blockedShare of attempted messages that were blocked, expressed as a percentage.
ChannelCommunication channel (for example, SMS_MT).
Amount saved, [currency]Estimated cost savings from blocked messages. The column header includes the currency set for your account (for example, Amount saved, EUR).


Available filters

FilterDescription
ChannelsLimit results to SMS.
CountriesLimit results to specific destination countries.
NetworksLimit results to specific destination mobile network operators.
Data aggregationAggregate data by day or by month.


Create a Signals report

  1. In the web interface, go to Analyze > Reports.
  2. Select Create report and then Signals as the report type.
  3. In the Filters section:
    • Select the channels to include (SMS, MMS, or both).
    • Optionally filter by countries and networks.
    • Under Data aggregation, choose By day or By month.
  4. In the Recurrence and Date Range section:
    • Choose between a one-time or recurring report.
    • Select the date range. Day-level reports support up to 3 months.
  5. In the Options section:
    • File format: Select .xlsx or .csv.
    • External server: Select an export destination to automatically upload the report after generation. See Configure data export.
    • Direct link: Select Direct download link to generate a shareable link. The link is valid until the report status changes to Expired.
    • Recipients: Enter the email addresses to send the report to.
  6. Select Create report.
IMPORTANTThe Direct link option is not enabled by default and is available only on request. Contact Support to enable it.

Report generation runs in the background. When the report is ready, recipients receive the file by email if you configured email delivery.

Find your report in the Reports list. Ready reports show a Download button. For the actions available from the three-dot menu, status definitions, and what to do when a report fails or expires, see Manage reports.



NOTEIf you cannot access signals reports, verify you have the Analyze Manager role and that Signals fraud protection is enabled on your account. Contact your account manager to enable it. If blocked traffic appears unexpectedly high, review by country and network to identify where fraud activity is concentrated. Contact your account manager to discuss threshold configuration. For Failed, Stopped, or Expired reports, see Manage reports.



Related pages

Signals
Anti-fraud protection configuration and threshold management for your account.


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