CTRLK

Shared components

Customer Profiles events

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With Customer Profiles events, you can track personal profile changes with the help of custom attributes.

Customer Profiles events selected here will be used in triggered Journeys, analytics, segmentation, and person profile activity.


Custom attributes

Select custom attributes to track or clear selection to stop tracking.

Custom attributes are defined in the Person custom attributes section and can be tracked as events when their values change.


Standard attributes

Track changes to standard attributes in person profiles. Select the attributes you want to track or clear the selection to stop tracking.

  • Name changes — Changes to a person's first, middle, and last names
  • Location changes — Changes to address, city, and country
  • Other changes — Changes to attributes such as date of birth
  • Tag changes — Tag added to or removed from a profile

Contact information

Track changes to contact information in person profiles.

Contact typeEvents
EmailEmail address added, Email address changed, Email address deleted
PushPush contact added, Push contact changed, Push contact deleted
FacebookFacebook contact added, Facebook contact changed, Facebook contact deleted
SMS/Voice/MMSPhone number added, Phone number changed, Phone number deleted
OtherContact information changed



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